Objection #1 — "I don't know if the space will work for my shoot"
🎬 What's actually in the space?
What kind of space is Starfall Studios?
▾
Starfall Studios is a modular creative studio in West Seattle built for photographers, videographers, podcasters, and content creators. The space is 1,137 square feet with 14-foot ceilings, a full kitchen, and a private bathroom — plenty of room for full production setups including lighting rigs, backdrops, and multiple subjects. It's designed to be flexible and reconfigurable to fit a wide range of projects.
What's included in a studio rental?
▾
Every rental includes the full studio space, professional lighting, onsite assistance, all available set pieces, and complimentary WiFi. Lighting includes 3× 300W Neewer RGB continuous lights, umbrella and lantern diffusers, a snoot/gobo set, RGB accent lights, 3× C-stands, a Neewer wall-mounted boom arm — mounted at 9 ft, arm extends up to 70.8 in (180cm), and a projector. Backdrops include a 20' modular textured system in black and white, plus seamless rolls in ultramarine, grey, white, black, sky blue, pink, and canary yellow. Bluetooth audio and a client review monitor are also on site. You're welcome to bring and use your own gear.
Can I bring clients or models?
▾
Absolutely. The studio is set up to host client shoots, model sessions, and production crews. There's a designated wardrobe and changing area, a full kitchen, and a private bathroom on site.
Objection #2 — "I don't know where it is or how to get there"
📍 Finding the studio
Where is the studio?
▾
Starfall Studios is located at 4435 35th Ave SW, Suite 106, Seattle, WA 98126. The studio is street-level and easy to find from the main entrance.
Is there parking?
▾
Free street parking is available about a block from the studio. The entrance is street-level — no stairs, no elevator — so loading in gear is easy.
Objection #3 — "I'm not sure how the booking process works"
📅 How to lock in your session
How do I book a session?
▾
Book directly through the booking page — select your date, time, and session type to reserve your spot. Bookings require at least 24 hours advance notice and can be made up to 180 days out. Same-day availability isn't guaranteed through the online system but you can
email me or
call to check. For custom projects or large productions, reach out directly.
What is the minimum booking time?
▾
Studio rentals have a 2-hour minimum. Headshot, Family, and Team sessions are 60 minutes.
Can I do a walkthrough before booking?
▾
Objection #4 — "I don't know what this actually costs"
💳 Pricing, straight up
How much does it cost?
▾
Studio rentals start at
$80 per hour with a 2-hour minimum. Visit the
booking page for full pricing details.
What is your cancellation policy?
▾
Cancellations made more than 72 hours before your session are eligible for a full refund. Cancellations made between 24 and 72 hours before your session receive studio credit equal to the full booking amount, valid for future use. Cancellations made less than 24 hours before your session and no-shows are non-refundable and will be charged in full.
Objection #5 — "I don't know what happens once I'm there"
🎯 What to expect during your session
What happens if I run over my session time?
▾
Need more time? Each extra half hour is $40, as long as nobody’s booked right after you.
What gear is available on site?
▾
All rentals include:
Lighting
3× 300W Neewer RGB continuous lights · 3× 36" umbrella diffusers · 1× 36" lantern diffuser · Snoot & gobo set · Projector · 5× RGB mini accent lights · 3× 10.8' C-stands · Neewer wall-mounted boom arm — mounted at 9 ft, arm extends up to 70.8 in (180cm)
Backdrops
20' modular system (textured black & white) · 107" seamless in ultramarine, grey, white · 72" seamless in black · 53" seamless in sky blue & pink · 22" seamless in canary yellow, pink, sky blue
You're also welcome to bring and use your own gear.
What about seamless paper — is that included?
▾
Yes — seamless backdrop paper is complimentary with every rental. If paper gets soiled, torn, or used beyond normal wear during your session, there’s a $1 per foot charge for the portion that needs to be replaced.
What happens if something gets damaged?
▾
All studio equipment is included for on-site use only. If anything is damaged due to negligence or misuse during your session, you're responsible for the cost of repair or replacement. Accidents happen — just tell me and I'll sort it out.
Objection #6 — "I'm not sure what I walk away with"
✦ After your session — what you own
Do you offer editing or post-production services?
▾
No. The studio rental is space and gear only — post-production is handled by you or your team. If you booked Jason directly as your photographer or videographer, editing is included in that scope;
see the Services page for details.
Can I use the photos and videos commercially?
▾
Yes. All content created during your rental is yours to use commercially. I don't claim any rights to work produced in the studio.
Objection #7 — "I need a photographer, not just a space"
📸 Booking Jason as your photographer or videographer
What types of photography and video do you offer?
▾
I offer professional headshots, family portraits, team and business photography, and brand and content creation. On the video side, I cover brand promos, social reels, and podcast recording — all video projects are custom-scoped. See the
Services page for full details, or reach out if you don't see what you need.
How long does it take to receive my photos, and how are they delivered?
▾
Headshot sessions are delivered within 48 hours. For everything else, standard turnaround is 5 business days from your session date. Final images are delivered via a private online gallery. Video files are delivered via Google Drive or a similar link. Rush delivery may be available —
reach out to ask.
Do you shoot on location?
▾
Not through Starfall — every Starfall session happens here at the studio. On-location work (offices, venues, events) is booked separately through Jason Surh Media; email me and I’ll point you the right way.
How do team headshot sessions work?
▾
Bring the team to the studio. Each person gets 10–15 minutes with consistent lighting and background, so there's minimal disruption to the workday. You coordinate the calendar, I handle the rest. It’s $150 per person for teams of 3–5: each person gets 5 retouched headshots, plus 5 photos of the whole team, with full commercial use rights. Six or more gets a custom quote.
Get a team quote →